Tribe EarthPURE NATURAL NOURISHINGWe want every Tribe Earth order to reach you safely and leave you feeling good.
If your order arrives damaged, incorrect or has a quality issue, contact us and our team will help resolve it as quickly as possible.
Return or replacement requests can be made within 7 days of delivery for damaged, incorrect or defective products. Because our products are food items, opened or used products cannot usually be accepted for return unless there is a verified quality issue.
Message us on WhatsApp or email us within 7 days. Share your order number, a short description of the issue and clear photos of the product and packaging so we can investigate quickly.
After review, we may offer a replacement, store credit or refund depending on the issue and product availability. Approved refunds are sent to the original payment method.
Once approved, refunds are initiated within 5–7 business days. Your bank or payment provider may take additional time to show the amount in your account.
We are here to help with your order. Please keep your order number ready when you contact us.
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