We'd Love to Hear from You
Have questions about our products or need assistance? Reach out to us and we'll respond as soon as possible.
Address
Tribe Earth Farm
Green Valley, India
Phone
+91 74788 43655
Monday - Friday, 9 AM - 6 PM IST
hello@tribeearth.com
We reply within 24 hours
Hours
Monday - Friday
9:00 AM - 6:00 PM IST
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Common Questions Answered
Find quick answers to common questions about our products and services.
How long does delivery take?
+We offer standard delivery within 5-7 business days across India. Express delivery (2-3 days) is available for orders above ₹999. Shipping is FREE on orders above ₹499.
Are your products certified organic?
+Yes, all our products are 100% natural and chemical-free. We follow sustainable farming practices and maintain the highest quality standards. Our products are regularly tested for purity and safety.
What is your return and refund policy?
+We offer a hassle-free 30-day money-back guarantee. If you're not satisfied with your purchase, simply return the product in its original condition for a full refund. Contact us at hello@tribeearth.com to initiate the return process.
Do you offer wholesale or bulk orders?
+Absolutely! We'd love to partner with businesses and resellers. Contact us at bulk@tribeearth.com or call +91 74788 43655 to discuss wholesale rates and minimum order quantities.
How do I store my products?
+Store all products in a cool, dry place away from direct sunlight. Our products don't contain any preservatives, so proper storage ensures longevity. Once opened, transfer to an airtight container and use within the recommended timeframe.
Can I cancel or modify my order?
+Orders can be cancelled or modified within 24 hours of placement. After that, the order moves to our fulfillment process and cannot be changed. For urgent modifications, please contact us immediately at hello@tribeearth.com.